Introduction

          Healthcare leaders strive to achieve consistency in caring for patients by providing quality of care to each individual that presents a health concern. Although there is a great deal of emphasis placed on quality of care in a healthcare environment, patients may not agree with the service provided to them. Quality of care can be considered the way medical staff treat their patients, minimizing medical errors, preventing mistakes from occurring, and more. In order to ensure attention is placed on quality, many organizations created quality circles and feedback loops.

          Quality circles consists of groups of employees performing similar tasks in their organization that meets on a weekly basis to identify and discuss improvement needs as well as provide positive feedback (Final Quality Circle, 2012). Additionally, when quality circle groups join together for a common purpose, this can be considered a feasible method to have employees collaborate and educate one another in order to optimize quality of care in a healthcare environment (Innovations, 2013). Quality circles addresses problem areas and create strategic plans in order to resolve any concerns in an organization. Furthermore, when quality circle groups combine, commonalities of care is addressed which ultimately benefits patient care.